◇Label & Badge Studio

Support

Tell us what the dashboard showed.

For the fastest diagnosis, include the Wix site name, the rule type, the catalog-scan message, and whether the problem appears in the dashboard, the published store, or both.

Email support

support@marketforge.tech · We aim to respond within two business days.

Before contacting support

  1. Confirm Wix Stores is installed and the product is visible in the catalog.
  2. Open Label & Badge Studio and review which supported rules are enabled.
  3. Run Scan catalog and save the exact success or error message.
  4. Open a qualifying product on the published storefront. Preview alone is not the final check.

What not to send

Do not email passwords, payment details, Wix access tokens, API keys, or private shopper data. We will never ask for your Wix password.