01
Start from Booking List
Open Switch service from an appointment row instead of copying booking details into a separate tool.
Wix · Wix BookingsBy MarketForge
Switch Service for WixMove eligible appointments without rebuilding them.
Switch an eligible unpaid, one-person appointment to a different service and live slot. The app confirms and reads back the replacement before canceling the original, blocks unsupported bookings before changes, and keeps a durable recovery receipt.
The primary button opens a prefilled email draft. Nothing is sent until you review and send it.
No code required
Free
Built for Wix
Best for
Wix Bookings teams that need to correct the service on an existing one-person appointment without recreating the booking by hand.
Plan
Free. The launch version is free. There are no paid plans, trials, or in-app purchases.
Requirements
Wix Bookings with at least two active appointment services and an eligible active, unpaid, one-person appointment.
What you get
One focused job, done well.
Switch Service is designed around a clear outcome, with the controls needed to make it fit your Wix site.
02
Live service and slot choices
Choose another active appointment service and a currently available Wix Bookings slot.
03
Replacement-first safety
The app creates, confirms, and reads back the replacement before it can cancel the original booking.
04
Fail-closed eligibility
Paid, plan-backed, class, course, group, add-on, multi-service, and non-preservable form cases stop before any booking is changed.
05
Retry-safe receipt and recovery
A private operation journal prevents duplicate replacements, resumes interrupted work, and shows both booking IDs when recovery is needed.
Product tour
See the shopper and merchant experience.
Customer-free demonstration data shows the product states without exposing merchant or shopper information.
Setup
Validate the beta in three steps.
Use an owned Wix test site and a synthetic unpaid one-person appointment. Open the appointment from Booking List, choose Switch service, review the replacement, and confirm once.
Ask about launch access- 1
Install Switch Service on a Wix site with Wix Bookings and open its dashboard page.
- 2
Confirm the readiness check finds at least two active appointment services.
- 3
Open Booking List, use an eligible appointment row’s more-actions menu, and select Switch service.
Questions
Before you install
Which bookings can I switch?
V1 supports active, unpaid, one-person appointments with standard customer details, no attached pricing plan, add-ons, multiple services, or booking-form submission that the app cannot preserve.
What happens to paid bookings, classes, or courses?
They are blocked before any mutation. The modal explains the unsupported condition and states that the original booking was untouched.
Can a retry create two replacement bookings?
The app uses a deterministic operation key, a unique private journal record, a writer lease, and reconciliation against the replacement correlation key so retries converge on the same operation.
Are customers notified?
No. Participant notifications and SMS reminders are forced off in the launch version. Staff can contact the customer separately if needed.
What if the original cannot be canceled?
The app keeps both booking IDs, shows an explicit recovery state, and offers one safe resume action after re-reading Wix state. It never blindly retries creation.
App-specific privacy, terms, and support
Jump directly to this app's legal information or support channel.
App privacy notice
Switch Service Privacy Policy
Switch Service is a dashboard-only Wix Bookings workflow. It reads the selected booking, services, and availability from Wix, performs the merchant-confirmed replacement-first switch, and stores only a private operation receipt containing opaque Wix IDs, state, timestamps, and bounded error information. It does not use an external database, advertising, cookies, or third-party analytics.
Effective: July 26, 2026Last updated: July 26, 2026Provider: MarketForge
1. Scope and who is responsible
This notice describes the data practices of the Switch Service app for Wix. MarketForge is the app provider and is responsible for the app data it controls. Wix, the Wix site owner, and the service providers listed below may separately control or process information under their own terms and privacy notices.
This notice covers the app itself. Visiting MarketForge.tech is also subject to the MarketForge website privacy policy. Use of the app is governed by its app-specific Terms and Conditions, which supplement our general Terms of Service.
2. Merchant information we access or store
Information supplied by or associated with the Wix site owner who installs and configures the app.
Authenticated installation and actor context
Wix supplies the site, app-instance, and signed-in dashboard-user context used to isolate each installation and authorize the workflow. Request bodies cannot choose a site or actor.
Booking and service operations
The app reads the selected booking, service definitions, and availability. Standard contact details may be copied server-side into the replacement booking but are not sent to the app browser or stored in the operation journal.
Private operation receipt
The journal stores opaque source, replacement, service, actor, and operation identifiers; revisions; states; timestamps; safe error classes; and recovery instructions needed for idempotency and support.
Excluded information
The app journal does not store customer names, emails, phone numbers, addresses, form answers, raw booking payloads, payment credentials, tokens, or request bodies.
3. Site-visitor information
Information processed when the app appears on, or is used from, a merchant's live Wix site.
No live-site component
Switch Service runs only for authorized Wix dashboard users. It has no customer-facing widget, live-site script, visitor cookie, advertising identifier, or storefront tracking stream.
Wix remains authoritative
Original and replacement appointments remain native Wix Bookings records controlled by the merchant. Switch Service does not create a separate customer database.
4. Why we process information
Provide the app
Configure and operate the feature requested by the merchant, maintain authorized app access, and deliver support. This is necessary to perform our agreement with the merchant.
Keep the product working
Diagnose errors, protect the service, prevent abuse, and preserve reliability. We rely on our legitimate interest in operating a safe, dependable product.
Improve setup and performance
Understand onboarding and app-level outcomes where the app-specific disclosures above describe analytics. We limit this to what is reasonably needed for product improvement.
Meet legal obligations
Respond to valid legal requests, enforce our terms, and keep records when applicable law requires it.
The Wix site owner is responsible for choosing an appropriate legal basis, displaying required notices, and collecting any consent required for the app's use on their site. MarketForge does not use app visitor data for unrelated advertising or sell personal information.
5. Service providers and disclosures
The app shares or makes information available only as needed to provide the functions described here, comply with law, or protect the service.
App hosting and authentication, dashboard context, Wix Bookings services, availability and booking operations, and the private app-owned Wix Data operation journal.
Providers may process information in countries other than the visitor's or merchant's home country. Their privacy notices describe the safeguards and rights that apply to information they control.
6. Storage and retention
- Completed and blocked operation receipts older than 90 days are deleted in bounded batches when the app next opens.
- Unresolved operations are retained until they are resolved so the app can reconcile safely and avoid duplicate replacement bookings.
- Switch Service uses no separate external customer or analytics database. Wix controls retention of native Wix Bookings records under the merchant’s account and Wix policies.
We use reasonable administrative and technical safeguards, including platform access controls and encrypted transport where supported. No internet or storage system is completely secure. Where an app uses settings in a Wix live-site embed, those settings are visible to the public widget and must not contain secrets.
7. Your choices and privacy rights
- Unsupported bookings stop before any booking changes, and the app explains why.
- Removing the app ends Switch Service access. Native Wix Bookings records remain under the merchant’s control.
- Verified access, correction, or deletion requests for app-controlled operation receipts can be sent to support@marketforge.tech with the app name and relevant Wix site details.
Depending on location, an individual may have rights to access, correct, delete, restrict, object to, or receive a copy of personal information, and to withdraw consent without affecting earlier lawful processing. We may need to verify the requester and the relevant Wix site before acting. A complaint may also be made to the appropriate data-protection authority.
Changes and age limits
We will update the date above when this notice changes. If a change materially affects app data practices, we will provide notice through an appropriate channel, such as the app dashboard, Wix listing, or email when available. The app is intended for business websites and is not directed to children under 16.
Contact MarketForge
Ask a privacy question or submit a verified data request. Please include the app name and the Wix site or account needed to locate the relevant records; do not email passwords or payment information.
support@marketforge.techApp terms
Switch Service Terms and Conditions
These app-specific terms govern use of Switch Service and supplement MarketForge's general Terms of Service. If the two conflict about this app, these app-specific terms control to the extent of that conflict.
Effective: July 26, 2026Last updated: July 26, 2026Provider: MarketForge
1. Service and eligibility
Switch Serviceis a business tool for Wix websites. You must control or be authorized to manage the Wix site where it is installed and must use the app in compliance with applicable law, Wix's terms, and these terms.
The current product scope is the scope described on this page. Features that are labelled beta, pre-release, planned, configured, or subject to verification are not promised as generally available.
Switch Service has no public Wix App Market installation path today. Any controlled beta access may be changed, limited, suspended, or ended while the app is tested. This page is not an offer of a public paid subscription.
2. Your responsibilities
- Keep your Wix account secure and give app access only to authorized people.
- Review the app's configuration, output, and storefront behavior before and after publishing.
- Maintain lawful rights to the site content, catalog data, destinations, messages, or third-party account details you configure.
- Provide visitors with any notices, consent choices, and request channels required for your use of the app.
- Do not misuse the app, interfere with its operation, bypass access or plan controls, or use it to violate another person's rights.
3. Wix platform and third-party services
Wix is a separate platform provider. Wix controls Wix accounts, hosting, the App Market, platform APIs, site plans, and platform availability under its own terms. MarketForge provides and supports Switch Service; Wix does not provide MarketForge support.
The app may depend on Wix products or the third-party services identified in the Switch Service Privacy Policy. Changes, outages, restrictions, or discontinued functions in those services can affect the app. MarketForge does not control those services.
4. Plans, billing, cancellation, and refunds
No public MarketForge subscription or checkout is offered for Switch Service while it is pre-release. A paid obligation will begin only if Wix presents a price and plan terms and you affirmatively select that plan through Wix.
If paid plans are later offered, billing, renewal, plan changes, and cancellation will be handled through Wix or the Wix App Market. Refunds and credits will be subject to the Wix or App Market process and applicable law. Nothing here limits non-waivable consumer rights.
5. Availability and no performance guarantee
MarketForge uses reasonable care to operate the app, but does not promise uninterrupted, error-free, instantaneous, or permanently available service. Results can depend on Wix, third-party providers, site configuration, data supplied to the app, browser behavior, and network conditions.
To the extent permitted by law, the app is provided as available without a guarantee of revenue, conversion, search ranking, traffic, delivery timing, customer response, or any other specific business outcome.
6. Changes, suspension, and ending use
We may update the app or these terms to improve the service, address security or legal needs, or respond to platform changes. We will update the date above and use an appropriate notice channel for a material change when reasonably available.
You can stop using the app and uninstall it through Wix. MarketForge may restrict or suspend access for abuse, security risk, non-payment of an applicable plan, legal requirements, or a material breach of these terms. Sections that by their nature should continue after use ends—including payment obligations already incurred, ownership, disclaimers, and legal limits—continue to apply.
Support
Contact MarketForge with the app name, the relevant Wix site, and a clear description of the issue. Do not send passwords, full payment-card details, or unnecessary visitor information.
Contact MarketForge
support@marketforge.techSwitch Service is in prelaunch beta.
There is no public Wix App Market listing yet. Ask about controlled beta access, or return after Wix publishes the verified listing.
Ask about launch access